The short version
Privacy
We collect the minimum we need to tell you when a campsite opens up — your email, and your phone number only if you choose text alerts. We don’t sell your information, we don’t share your phone number or texting consent with anyone for marketing, and we run no tracking cookies. You can stop the messages or have your data deleted anytime — reply STOP to a text, use the unsubscribe link in any email, or write founder@campingsorted.com. The rest of this page is the honest detail.
Who we are
CampingSorted is a small, solo-built campsite-availability alert service operated by CampingSorted LLC (Washington, USA). We watch the parks you ask us to and notify you when a site frees up. For anything about your data, the fastest route is a real human: founder@campingsorted.com.
What we collect, and why
We collect only what each thing you do actually requires:
- Your email address — to send you the beta invite and the availability alerts you asked for, and to reach you about your account or this service.
- Your mobile phone number — only if you choose to receive text (SMS) alerts. We use it solely to send the alerts and service messages you opted into (and the confirmation/HELP/STOP replies that go with them). Texting is optional; leave it off and we never ask for or store a number. We support mobile numbers in the United States and Canada only.
- The parks, sites, and dates you watch — so we know what to watch and what to alert you about. This is your trip data; see “We never sell your activity” below.
- The date and time you signed up or created a watch, and a source label (which page you came from).
- An approximate country (a two-letter country code), to understand roughly where interest is coming from.
That’s the whole record we keep in our application. We do not store your IP address, your device or browser details, your full name, or anything you didn’t give us. We use a hidden anti-spam field on our forms; if it’s filled in (which only automated bots do), we discard the submission.
How you consent to messages — and how you opt out
We only message you because you asked us to. When you sign up or turn on a channel, you give express consent for that channel:
- Text (SMS): you enter your own mobile number and tick the consent box before any text is sent. Message frequency varies (you only hear from us when a site you’re watching opens, plus the occasional service notice). Message and data rates may apply. Reply STOP to any text to unsubscribe immediately, or HELP for help.
- Email: every email identifies us as the sender and carries a working unsubscribe link.
- Push (in the app, when available): controlled by your device’s notification settings.
You can withdraw consent for any channel at any time and we’ll stop — promptly, and at no cost. Opting out of alerts is separate from deleting your data; you can do either or both (see “Your choices and rights”).
Who we share it with (and who we don’t)
We do not sell, rent, or share your information with anyone for their own marketing. In particular, your phone number and your SMS opt-in (consent) are never shared with third parties or affiliates for marketing or promotional purposes.
To actually run the service we rely on a few service providers (“processors”), who may only handle your data to perform the task we hired them for:
- Cloudflare — hosts the website and stores the signup list. As the host, Cloudflare also processes basic connection information (including your IP address) at its edge to deliver and protect the site, even though our application doesn’t store it.
- Google Workspace and SendGrid (Twilio Inc.) — used to send the emails you signed up for.
- Twilio Inc. — used to send the text (SMS) alerts you opted into. To deliver a text, your number is necessarily passed to Twilio and on to the mobile carriers (and the registry carriers use to verify legitimate senders) — that is simply how a text message reaches your phone, and it is done only to deliver the messages you asked for, never for marketing.
If we ever add another processor, we’ll list it here before it touches your data. We may also disclose information if required by law (e.g. a valid legal request), which we’ll narrow to what’s required.
We never sell your activity
Your searches, watches, alert events, and whether you ended up booking are a first-party asset we use only to make our product better — alert quality, coverage prioritization, and future features. This activity is never sold, never shared with any third party, and never fed into any separate data product, including to the park agencies whose public availability we watch.
Cookies and tracking
This marketing site sets no cookies and runs no analytics or third-party trackers — there are no advertising or social-media scripts on the page at all. Nothing follows you around. (A signed-in app, when we ship one, will use the minimum storage needed to keep you logged in, and we’ll update this page before it does.)
Where it’s stored, and how long we keep it
Beta signups are stored in Cloudflare Workers KV within our own account; account and watch data is stored in our own Google Cloud project. Only the founder has access.
We keep your data only as long as we need it for the service you asked for, or until you ask us to delete it — whichever comes first. Note that our messaging providers keep their own delivery logs for a limited period (Twilio’s message logs default to roughly 13 months); when you ask us to delete your data we also request deletion/redaction from them, and where a provider can only purge on its own schedule we’ll tell you the window.
Your choices and rights
You can ask us to show you, correct, export, or delete your data, or to stop messaging you, at any time — just email founder@campingsorted.com (or use STOP / the unsubscribe link) and we’ll take care of it, normally within a few days and always within any legal deadline (PIPEDA gives us 30 days; we aim for sooner).
Depending on where you live you may have additional rights — for example Canadians under PIPEDA and BC PIPA (access, correction, and withdrawal of consent), Quebec residents under Law 25, Californians under the CCPA, and the EU/UK under GDPR. We honor these requests regardless of where you live. Our commercial messages comply with Canada’s Anti-Spam Legislation (CASL): they identify us as the sender and carry a working unsubscribe / STOP, and we only send them with your consent.
Children
CampingSorted isn’t directed at children, and we don’t knowingly collect information from anyone under 16.
Changes to this page
As the product grows (accounts, the app, paid plans), this page will grow with it. When it changes materially we’ll update the date at the top, and we’ll never quietly broaden how we use data you’ve already given us.